Privacy Policy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit and use this website (the “Website”) and when you contact us about our services.

By accessing or using the Website, or by contacting us through any of the channels listed on the Website, you are deemed to consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this Policy, you must not use the Website or provide us with your personal information.

This Privacy Policy applies to the Website only. It does not replace or limit any privacy or confidentiality obligations that may be set out in a separate services agreement, statement of work, or other contract entered into with you.

1. Data Controller and Privacy Officer

The organization responsible for the collection, use, and disclosure of your personal information (the “data controller”) is:

Advin Technologies Inc.

Unit 301, 242 Young Street, Montreal, QC H3C 2E9, Canada

info@advintechnologies.com

Registration Number: 1305522-1

We designate our Privacy Officer as the individual responsible for overseeing compliance with this Privacy Policy and applicable privacy laws. The Privacy Officer can be contacted using the same details as above.

2. Personal Information We Collect

We may collect and process the following types of personal information:

2.1 Information you provide directly

• Identification and contact details: name, job title, company name, email address, telephone number, mailing address.
• Communication content: information you include in messages, forms, emails, meeting requests, or other communications with us.
• Service-related information: details about your organization, systems, and projects that you choose to share when requesting information about our services.

2.2 Information collected automatically through the Website

• Technical data: IP address, browser type and version, operating system, device identifiers.
• Usage data: pages visited, time and date of visits, referring URLs, clickstream data, and other information about how you interact with the Website.

This information is typically collected using cookies and similar technologies. For more details, please see our Cookie Policy.

2.3 Information from third parties

Where permitted by law, we may receive limited personal information from:

• Service providers that assist us with analytics, marketing, or communications.
• Business partners, where you have interacted with them in a way that involves our services (for example, joint events or referrals).

3. Processing and Storage of Personal Information

We process personal information only for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Personal information is stored in secure systems and locations that may be operated by us or by our trusted service providers. We take reasonable technical and organisational measures to protect personal information against loss, theft, unauthorised access, disclosure, alteration, and destruction.

We retain personal information for as long as necessary to:

• Provide the Website and related services;
• Respond to your requests and maintain our relationship with you;
• Comply with legal, regulatory, and reporting obligations;
• Resolve disputes and enforce our agreements.

When personal information is no longer required for these purposes, we will delete it or anonymise it in a secure manner, subject to any legal requirements to retain it for a longer period.

4. Purposes for Which We Use Personal Information

We may use your personal information for the following purposes:

• To operate and improve the Website including administration, security, troubleshooting, and analytics.
• To respond to enquiries and provide information including responding to contact requests, scheduling discussions, and sending information you have requested about our services.
• To deliver and manage services where you or your organization engage us, your personal information may be used to set up and manage the relationship, communicate about projects, and provide agreed services.
• To send updates and marketing communications including insights, announcements, or information about our services that may be relevant to you, in accordance with applicable law and your communication preferences.
• To comply with legal and regulatory obligations including responding to lawful requests and protecting our rights and those of our users and third parties.

Providing certain personal information is necessary for us to respond to you and/or deliver services. If you contact us and provide your personal information, you are deemed to consent to our collection, use, and disclosure of that information for the purposes described above. If you choose not to provide personal information where it is required, we may not be able to respond to your enquiry or provide certain services.

5. Legal Bases for Processing

Where required by applicable privacy laws, we process personal information based on one or more of the following legal bases:

• Your consent;
• The performance of a contract or taking steps at your request prior to entering into a contract;
• Our legitimate interests in operating, securing, and improving our Website and services, and in communicating with you about them;
• Compliance with legal obligations.

6. Disclosure of Personal Information

We may share personal information with the following categories of recipients, to the extent necessary for the purposes described above:

• Service providers and vendors that support our operations, such as hosting, IT, analytics, email, and professional services. These parties are contractually required to protect personal information and use it only for the services they provide to us.
• Business partners and affiliates, where they are directly involved in providing or supporting services you have requested.
• Professional advisers, such as lawyers, auditors, and consultants, where necessary to protect our rights or comply with legal obligations.
• Regulatory authorities, law enforcement, or other third parties, where we are required or permitted by law to disclose personal information, or where disclosure is necessary to protect our rights, property, or safety or those of others.
• Parties to a business transaction, such as a merger, acquisition, or sale of assets, subject to appropriate safeguards and, where required, notice to you.

We do not sell your personal information.

7. Cross-Border Transfers of Personal Information

Because we work with clients and service providers in multiple jurisdictions, your personal information may be transferred to and processed in countries other than the country in which it was originally collected. These countries may have different data protection laws and may provide a different level of protection for personal information.

Where we transfer personal information across borders, we take appropriate measures to protect it in accordance with this Privacy Policy and applicable law, which may include:

• Using contractual protections (such as standard contractual clauses) approved by relevant data protection authorities;
• Transferring personal information to jurisdictions that have been recognised as providing an adequate level of protection;
• Implementing additional technical and organisational safeguards to protect personal information during and after transfer.

By using the Website and providing us with your personal information, you understand that your information may be transferred to and processed in countries outside your country of residence, subject to these safeguards.

8. User Rights

Subject to applicable laws and certain limitations, you may have the following rights in relation to your personal information:

• Right of access to obtain confirmation as to whether we process your personal information and, where we do, to request access to that information and related details.
• Right to rectification to request correction of inaccurate or incomplete personal information.
• Right to erasure to request deletion of your personal information in certain circumstances (for example, where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing).
• Right to restrict processing to request that we limit the processing of your personal information in certain situations (for example, while we verify its accuracy or assess an objection).
• Right to data portability where applicable, to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to request that we transmit it to another controller where technically feasible.
• Right to object to object, on grounds relating to your particular situation, to our processing of your personal information based on our legitimate interests, and to object at any time to the processing of your personal information for direct marketing purposes.
• Right not to be subject to a decision based solely on automated processing including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain legal conditions are met. We do not typically make such decisions, but if we do, we will inform you where required by law.

To exercise any of these rights, please contact us using the details provided in Section 1. We may need to verify your identity before acting on your request. We will respond within the timeframe required by applicable law.

You may also have the right to lodge a complaint with a data protection authority or privacy regulator in your jurisdiction if you believe your rights have been infringed.

9. Personal Information Complaints / Disputes

If you have any questions, concerns, or complaints about how we handle your personal information, we encourage you to contact us first so that we can try to resolve the issue.

You can contact us at:

info@advintechnologies.com

Unit 301, 242 Young Street, Montreal, QC H3C 2E9, Canada

We will review and respond to your complaint or dispute as promptly as reasonably possible in light of its nature and complexity.

Nothing in this Policy limits your right to contact or file a complaint with a relevant privacy or data protection authority.

10. Direct Marketing and Communication Preferences

Where permitted by law, we may use your contact details to send you information about our services, events, or insights that we believe may be of interest to you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our messages or by contacting us at the email address provided above.

Please note that even if you opt out of marketing communications, we may still send you non-marketing messages relating to your existing relationship with us, such as service notifications or administrative information.

11. Cookies and Similar Technologies

We use cookies and similar technologies on the Website to support its operation, analyse traffic, and improve your experience. Some cookies may collect personal information or be associated with other information that, together, constitutes personal information.

For more information on how we use cookies, the types of cookies we use, and how you can manage your cookie preferences, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes have been posted will signify your acceptance of the updated Policy.

13. Contact

If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact our Privacy Officer using the information found at the top of this document.